Frequently Asked Questions
Maintenance
After the home is professionally cleaned, the Maintenance Supervisor and Manager will walk the apartment to ensure cleanliness and functionality.
Yes, we have full-time on-site maintenance.
Reach out to the leasing office directly or online using the resident portal.
Maintenance issues are addressed as they are received, with emergencies being the top priority.
You do not need to be present for our maintenance team to perform work.
If you are locked out during office hours, simply come to the office and we can assist you. If you are locked out after hours, at this time, you will need to call a locksmith.
You are allowed to decorate your apartment, but making permanent alterations is not permitted.
Amenities
Canyon Terrace Apartments has a beautiful resort-style pool with spa, a state of the art gym, club room, a cozy fire pit, and BBQs for our residents to enjoy.
The pool area is open from 8am to 10pm daily.
Yes, we have both covered and uncovered parking spaces available.
All apartments come with a full-size, front-load, energy-efficient washer & dryer.
Yes, Canyon Terrace Apartments is pet-friendly!
There is a $500 pet deposit for the first pet, $250 for the second. Pet rent for a cat is $20 per month and for a dog is $35.
We do not have weight restrictions, but we do have breed restrictions.
We have pet stations available throughout the property but there is not a pet park.
All units come with a washer and dryer, stainless-steel dishwasher, microwave, oven, and refrigerator. The newer apartment homes will have a gas range and ice/water dispenser in the refrigerator. The renovated homes will have a stove with a glass top surface.
No, we do not offer furnished apartments.
Yes, we have flexible lease terms.
Yes, we allow corporate leases.
We currently do not hold packages at the leasing office. We do have Luxer boxes for your package deliveries.
Our fitness center is open 24 hours.
We have a wide variety of equipment in our gym - free weights, Stairmaster, spin bike, elliptical, treadmill, and a full TRX station!
We expect all residents to be respectful of each other no matter the time of day or night. Our communal spaces do not have fees associated with them.
We absolutely accept walk-ins, but encourage appointments.
The office is open seven days a week and available to help you with your needs. Â
Admin
You can either apply in the office, or apply through our website.
We aim for approval within 72 hours.
Security deposits are due upon moving in, along with the prorated rent. Depending on your time of move in, the next month’s rent may also be due.
We accept payments through our resident portal, check, money order, or cashier’s check in the office. We do not accept cash at any time
Our resident portal is a breeze, use a card to pay your rent online and even set up recurring payments if you would like!
Besides rent, residents can also expect to pay for utilities like water, sewer and garbage monthly.
Yes, renters insurance is required at a minimum of $100,000 in liability coverage.
We do not include utilities in the rental price. Utilities are charged separately.
Set up utilities easily with SMUD and PG&E directly.
Your apartment is pre-wired for Comcast/Xfinity.
Yes! We love it when our residents choose their neighbors. If a current resident refers to a new resident, we offer a resident referral.
We are happy to offer flexible lease terms. Each apartment will have various pricing associated with a particular lease term and move in date. We do not offer reductions in rent for extended lease terms or prepayments.
Security Deposits are not transferred from one community to the other.
No, we do not allow subletting.
Guests are welcome in your home and under your oversight. Â There is a time limit that they can stay.
Come check with us in the office and we will be happy to help.
Residents will have two options if the lease needs to be terminated early. There is an early termination fee or being rent responsible for the term of their lease until we are able to re-lease it.
Location
Yes, there is a bus stop at the corner of American River Canyon and Oak Ave. Â It's about one block away.
We are located close to Folsom Lake, Old Folsom and all the charm, Palladio and the Folsom Outlets.
Folsom-Cordova Unified School District
We are located close to Folsom Lake, Old Folsom and all the charm, Palladio and the Folsom Outlets.
The are so many nearby! Among them are the Johnny Cash Trail, Lake Natoma Waterfront Trail, and Berry Creek Trail.
Our residents can choose between Trader Joes, Safeway, Target, and Walmart to shop! Also, Old Folsom for quaint and quirky one-of-a-kind shops plus antique stores, Premium Outlets, and Palladio.
Starbucks is located just around the corner at the Village Shopping Center.
Directions
From Hwy 50 - about 5.2 miles - Take Folsom-Auburn Blvd, turn left on Oak Ave, turn Left on American River Canyon Drive, Canyon Terrace Apartments are on the right. Or you can check our MAPS page for precise directions.
Oak Avenue and American River Canyon Drive are the closest cross streets.
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